Every academic operation — admission to alumni — in one platform. Parents get SMS updates, teachers take attendance in one tap, and management sees fee collection live.
/images/projects/dhaka-model-academy-hero.jpgDhaka Model Academy had grown to 12,480 students across two campuses while still running on paper registers and a patchwork of Excel files. Attendance was reconstructed at the end of each month, fee dues were discovered late, and the accounts office fielded a constant stream of parent phone calls.
The leadership had tried two off-the-shelf products previously. Both were abandoned because teachers found them slower than paper — the systems assumed a desktop computer and a spare ten minutes that no teacher has between periods.
We began with two days of classroom observation rather than a requirements form. The critical insight was that adoption depended entirely on the attendance flow: if a teacher could not mark a class in under fifteen seconds on a phone, nothing else in the system would ever be used.
We built attendance as a mobile-first, offline-capable screen, then layered the rest of the platform behind it — fee collection with bKash and Nagad, exam processing to the school's own grading scheme, and a parent SMS pipeline triggered by attendance and result events.
Historical student and fee records going back four years were migrated and reconciled before go-live, so the system launched with real history rather than an empty database.
/images/projects/dhaka-model-academy-1.jpg/images/projects/dhaka-model-academy-2.jpg/images/projects/dhaka-model-academy-3.jpgAttendance is now recorded live in every period, with absentee SMS reaching parents before mid-morning. Fee collection moved from a month-end scramble to a continuously visible figure, and the collection cycle shortened by roughly 40%.
The accounts office reports around twelve hours a week returned to actual work rather than answering status calls, because parents can now see dues and results themselves.
“Reflex Soft digitised our entire school in three months. Fee collection is up, paperwork is gone, and parents love the SMS updates. Their support team responds within minutes.”
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